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Remote IT Support
Let us be your virtual IT support team
Using HIPAA compliant remote access technologies, EqualizeRCM’s highly skilled IT team can provide you with remote IT helpdesk services, which will function as an efficient virtual IT support team. You can hire our remote technical support services for your internal IT needs.
Even in large organizations, it is hard for internal staff to be fully up to date with the latest technology developments. Thanks to the ERCM remote IT support team, you can have support specialists who are deeply invested in keeping your operations running smoothly and securely 365, 24/7. Find out how we can help you.
Here is a summary of our remote IT services:
- Server monitoring
- Log monitoring and analysis
- Adware/malware/virus removal
- Phishing testing
- Active Directory setup and configuration
- Disaster recovery
- Server migration
- Secure data backup and restoration
- Email (Office365/Exchange management)
- Cloud-based phone and fax service
- Network maintenance and monitoring
- Website monitoring
- VAPT Testing
- Performance tuning
- Desktop/laptop setup and maintenance
- VPN setup and maintenance
- 7×24 hour helpdesk
- Manage Azure cloud environment
- Firewall setup and maintenance
- SOC and HIPAA audit support
EqualizeRCM’s highly skilled IT team can provide you with remote IT helpdesk services.